Looking to Refer a Patient to PT or OT in Augusta, GA?
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To make your life easier and help you refer a patient to ProActive, we’ve included this Referral Form that can be downloaded, filled out, and faxed/emailed to us.
Proactive Rehabilitation & Wellness
About Us
Proactive Rehabilitation & Wellness is a leader in physical rehabilitation treatment, taking a biopsychosocial approach.
We empower patients to make informed decisions, become drivers of their own healthcare, and to chart a holistic path to healing.
We envision a world where skilled, competent, and caring clinicians serve and care for engaged patients to promote better clinical outcomes, unmatched patient satisfaction, and lasting relationships.
Read on to learn about how to refer a patient to PT or OT at ProActive.
Jeanne McGee2024-03-23The physical therapists have helped me regain right knee function after total right knee replacement. I have only great things to say about ProActive Physical Therapy. I will go there again should I need PT in the future.Karen Rowland2024-03-18This place is Awesome. Each employee is beyond nice. They really care for their clients. From the time you walk in until the time you leave you feel like you are welcomed and cared for.Rebekah Miller2024-03-12Staff is knowledgeable, friendly and professional!Hannah Briggs2024-02-27If you’re looking for somewhere that will take into consideration every single detail about you and your health. This is the place for you. ProActive is more than just a physical therapy, it’s genuinely a family. Brooke Suggs went out of her way to help me better understand my knee and how my body is responding to exercises. She went above and beyond giving me advice on different exercises to try to help strengthen my leg. Every staff member at ProActive will make you feel welcomed every single time you walk in. I genuinely looked forward to PT every session because it was healing for my knee but also healing for my spirit. They lift you up and they keep you up. They will be your biggest champions I promise. I never left a single session without many smiles and laughs. P.s. Brooke deserves a raise. She absolutely did not have to answer any of my questions it was well after closing yet she not only answered but gave advice and suggestions to try. She is an absolute treasure. Everyone at ProActive is!Greta Neuman2024-02-23The therapists here are top notch and the support from the PTAs is excellent as well. Their front desk staff are really friendly and kind and get to know everyone who walks in the door. This office is small but with that, you get much more personalized therapy. This is not a cookie cutter, you have knee pain, so do these 5 exercises every visit and we'll discharge you after 5 visits. They listen and adjust treatment based on patient feedback, much moreso than any other PT office I've ever been to. I thought my problem was just arthritis in my knees - but they were able to get to the reason why the arthritis developed to treat the source. My whole family has gone to Proactive and we know how valuable it is to our health.Angela Griffin2024-01-05Treatment sessions are individualized to meet the needs of their patients. Professional , caring, and thorough are adjectives that describe their staff.William Good2023-12-15Awesome staff and great services, from the office to the therapy room, very professional staff.Stephanie Hallisy2023-12-11I was suffering with one of the worst headaches I've EVER had in quite a while - almost to the point of needing to go home and feeling quite nauseated. For several hours, I tried different remedies to feel better but nothing worked. Courtney offered dry needling to alleviate the pain. She used about 5 or so very tiny needles and left them in for about 15 minutes or so. I never felt the needles being set and only experienced a "heaviness" in the left temple area. The heaviness wasn't uncomfortable or painful at all - it was just a light "heaviness." After the needles were removed, my headache was completely gone. I can't believe something that small would make such an impact and help me feel much, much better. Research definitely supports dry needling. It helps to decrease muscle tightness, increase blood flow and reduce pain - and I can certainly attest to this in my case today. I've also been seeing an Occupational Therapist for an injury I sustained to my dominant arm. She listened to all of my concerns and prescribed just the right exercises to get me back on track. She provided me with an online platform that reaches out to me periodically to assess my progress. We had to tweak some of the exercises initially, but I can say that everything went perfectly well!Chuck Smith2023-10-09Great friendly, knowledgeable staff
Our Philosophy & Treatment Framework
Refer a Patient to PT or OT for ProActive’s 4-Phase Rehab Approach
Phase I
Pain Relief
Phase II
Retraining Normal Movement
Phase III
Strengthening & Function
Phase IV
Self-Management & Discharge
There’s A Problem…
Do your patients get better? When you refer a patient to physical or occupational therapy, do they receive the full benefits of the services that you’ve recommend?
If you answered “no”, don’t worry. You’re not alone. In fact, what if I told you there’s a common problem in the therapy and rehabilitation field that costs our healthcare system tens of millions of dollars each year? Do you do know what that problem is?
If you guessed patient drop-out, or non-completion of therapy programs, you’d be right.
Here are some stunning statistics:
- Approximately 14% of therapy (PT/OT) patients do not show up for their follow-up appointments
- Between 20-30% will not show up to their third appointment
- Up to 70 percent of patients will fail to complete their full course if care [1]
Can you believe that? 7 out of every 10 patients you refer to therapy may actually never complete their course of care!
That can cost our healthcare systems tons of money on one hand. And on the other, it means that 7 out of 10 patients aren’t receiving the full benefit of the treatment they’re referred for. They’re stopping before their pain free, or they’re still experiencing their limitations.
So how do we overcome the fact that many of the patients referred to therapy services don’t complete their course of care? Well, we believe that the reason the drop out rate is so high is because most patients are disengaged from therapy services. Ultimately, patients don’t complete their plans of care because they don’t see the point of attending therapy. And it’s understandable when there’s a lot of ambiguity around physical and occupational therapy. How long will they need to see a therapist? What does success look like? What’s the real value or benefit that they’ll receive from therapy? What are the steps for recovery?
Without answering these questions, most patients simply fall off the schedule and never receive the full benefit of the services they’re referred for.
Our Solution: A IV Phase Approach to Care
We know from the literature and available research, conditions that require the treatment of physical or occupational therapy rarely resolve with infrequent visits or carryover in home programs. For example, the minimum dose to protect older adults from falls is 50 hours [1]. This likely requires more than a single visit, or even higher frequency than 1 visit every other week or once per week.
In fact, research also suggests that patients experiencing musculoskeletal pain, including chronic pain, show greater improvement and adherence to home programs by following 8 weeks of supervised physical therapy exercises, twice per week [2]. So the research supports seeing a physical or occupational therapist for more than just a visit or two. The research also suggests, however, that you don’t need (or want) to see a therapist several times a week for months on end. What you want is a plan of care with measurable goals & objectives and a defined time period.
That being said, at ProActive Rehabilitation & Wellness, we take a 4-Phase approach to rehabilitation Programs
ProActive Rehabilitation & Wellness uses a 4-phase rehabilitation approach to treatment. These four phases may overlap and may not necessarily be distinct, but it helps to think about a course of care as having 4 phases.
Below are the 4 phases of ProActive’s rehab program development, specifically for musculoskeletal pain (MSK) and orthopedic conditions:
- Phase I: Pain Relief
- Phase II: Retraining & Return to Normal Movement
- Phase III: Functional Performance and Targeted Improvement (Strengthening)
- Phase IV: Self-Management & Discharge with Independence
References
[1] Shubert, Tiffany E. MPT, PhD. Evidence-Based Exercise Prescription for Balance and Falls Prevention: A Current Review of the Literature. Journal of Geriatric Physical Therapy 34(3):p 100-108, July/September 2011. | DOI: 10.1519/JPT.0b013e31822938ac
[2] Matarán-Peñarrocha GA, Lara Palomo IC, Antequera Soler E, et al. Comparison of efficacy of a supervised versus non-supervised physical therapy exercise program on the pain, functionality and quality of life of patients with non-specific chronic low-back pain: a randomized controlled trial. Clinical Rehabilitation. 2020;34(7):948-959. doi:10.1177/0269215520927076
What is a Biopsychosocial Approach?
Simply put: humans are incredibly complex (tell me something I don’t know, right?)
In the past, a biomedical model of practice placed symptoms, diagnoses, and physiological issues at the forefront of clinician’s mind. While these factors are important, they represent only a fraction of the whole person, the individual patient, sitting in front of us. Each patient is a unique individual with unique situations and factors; not just a diagnosis out of a textbook.
We understand how physical, psychological, and social/environmental factors interact throughout a patient’s experience experience of a disease, injury, or illness. We also understand that there are too many factors at play for rigid treatment protocols or “cookie-cutter” treatment programs.
We don’t simply rely on a diagnosis or symptoms to determine which treatment option, assessment tool, or outcome measure will be most effective for a patient. We look at their whole person, not just the aches and pains they’re currently feeling now. We address the precipitating factors, resulting in a holistic treatment approach, and leading to better outcomes. When you refer a patient to PT or OT at ProActive, we take the time to dive into more than just what’s on the surface. We want to make sure they get the most effective treatment possible for their specific situation and condition.
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Rafi is the host of
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